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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Harrell

March 10, 2026

5  out of  5
rating by Mike Harrell
"Debbie is the best insurance agent I have ever had. I recommend her to anyone. Great service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Ottinger’s Team! We deeply appreciate your kind words here in Morristown . "
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Christine Fedon

March 9, 2026

5  out of  5
rating by Christine Fedon
"Raejah was wonderful she kept me informed in a timely manner and was a help when I needed it. There were many facets ingettingmy car repaired"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kim Ottinger’s Team. "
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Rowdy Long

February 26, 2026

5  out of  5
rating by Rowdy Long
"Landon Helton was very helpful, fast, and very professional."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kim Ottinger’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Bailey-Ann Rainbolt

February 26, 2026

5  out of  5
rating by Bailey-Ann Rainbolt
"landon helton was very sweet and helpful!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Kim Ottinger’s Team."
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MOMMA DALTON

February 25, 2026

5  out of  5
rating by MOMMA DALTON
"I would like to give a big shout out to Teagan and Raejah for all of their help in the last month on our claim. They have been great to work with! These girls are so pleasant when speaking with them. Thank you ladies! I couldn’t do it without you!"
We responded:
"We are grateful for your 5-star review, MOMMA! Thanks for taking a moment to share your positive rating of State Farm Agent Kim Ottinger’s Team here in Morristown . "
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Rhean Smith

February 25, 2026

5  out of  5
rating by Rhean Smith
"Landon is great! I highly recommend him!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Kim Ottinger’s Team."
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Travis Etherton

February 25, 2026

5  out of  5
rating by Travis Etherton
"Thank you, Debbie S. and Kim, for all of your help with our insurance! You all made our process quick and easy!"
We responded:
"Thank you so much for the 5-stars, Travis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kim Ottinger’s Team anytime."
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Brian Hug

February 24, 2026

5  out of  5
rating by Brian Hug
"I had a great experience with Raejah at Kim Ottinger State Farm. She was extremely helpful assisting me with getting all the information I needed and made the entire process smooth and easy to understand. She was patient, professional, and quick to respond to my questions. Debbie also did a great job with my quote. She was thorough, explained everything clearly, and made sure I was getting the best coverage for my needs. The team there truly goes above and beyond. Highly recommend!"
We responded:
"Brian, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brynn Merriman

February 23, 2026

5  out of  5
rating by Brynn Merriman
"I had a great experience working with Landon as my insurance agent. He was respectful, relatable, and genuinely cared about finding me the best coverage at a lower cost. He saved me a lot of money and made everything easy to understand. I never felt rushed or pressured. Highly recommend Landon if you’re looking for someone trustworthy and easy to work with! Thank you Landon!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Kim Ottinger’s Team."
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Vivian Wu

February 20, 2026

5  out of  5
rating by Vivian Wu
"I had a great experience working with Raejah at the Kim Ottinger State Farm office. She helped me through my claim from start to finish and made the whole process so much easier than I expected. She was professional, patient, and quick to answer all of my questions. Raejah kept me updated and made sure everything was handled smoothly. I truly appreciate her kindness and attention to detail. Highly recommend this office and especially Raejah for anyone needing help with a claim!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Ottinger’s Team! We deeply appreciate your kind words here in Morristown . "
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Mari Foster

February 20, 2026

5  out of  5
rating by Mari Foster
"Normally I don’t post reviews, but I couldn’t let this one slide. Landon has been so patient with me as I’ve been in the process of changing insurance companies, it’s been months honestly. When my previous insurance finally came to an end I was ready to switch! Unfortunately my daughter got sick a few days before I was supposed to finalize the switch so I postponed. I was officially able to switch yesterday and got this letter today. Now I know this doesn’t seem like much to some, but to know that he was so worried about about my little family enough to send a card not only reinsured me about my choice, but confirmed that I won’t go to anyone else."
We responded:
"Thank you so much for the 5-star rating, Mari! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lauren McGaha

February 17, 2026

5  out of  5
rating by Lauren McGaha
"Kim is always amazing! She goes above and beyond to make sure I’m getting the best rate I can! If there’s ever a billing problem she calls me immediately and when I had a car accident she was there for me in more ways than I can explain!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Kim Ottinger’s Team."
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Gracee Suggs

February 9, 2026

5  out of  5
rating by Gracee Suggs
"Raejah at Kim Ottinger State Farm was super friendly and helpful! She made it quick and easy to get my auto ID cards and was great to work with the whole time. Excellent customer service and a very positive experience."
We responded:
"Grace, Thank you for the kind words. Raejah is incredible at her job… we are so blessed to have her. Please know, we feel incredibly blessed to serve you, as well. We are here for you ALL the time… I hope you have a great evening and stay warm. Kim Ottinger- agent"
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Andy Brown

January 28, 2026

5  out of  5
rating by Andy Brown
"Great experience with Kim Ottinger State Farm. Kim was consistently helpful throughout, and Debbie handled getting our policy set up, quick, best pricing (and coverage) I found, and customized coverage to fit our needs. Highly recommend Debbie and Kim!"
We responded:
"Andy, Such a great experience getting to know you through this process. It is always nice to make a new friend. Debbie is amazing and we love having her in the office taking care of our people. Please always know you’re important and we are here if you need us….. Thank you for trusting us…We are blessed to serve you, Kim Ottinger"
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Tina Manning

January 28, 2026

5  out of  5
rating by Tina Manning
"Landon Helton help me with my renters insurance. He was kind and answered all my questions. He got back to me in the same day did not make me wait. If you need renters or any insurance reach out to Landon Helton."
We responded:
"Tina, Thank you for the nicest words. Landon works so hard to make sure our customers' needs are met. We are always here for anything you need. I hope you have the best weekend... Kim Ottinger-agent"
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Laura Marvel

January 16, 2026

5  out of  5
rating by Laura Marvel
"I got rear ended on New Years Eve and have been working Raejah. She has been messaging me every two days or so to check on my claim. She and Kim's office are amazing. They are the nicest people you can meet and work with."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Ottinger’s Team—we are always here to help! "
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Chloe Long

January 15, 2026

5  out of  5
rating by Chloe Long
"Very helpful and made sure I got the best deal possible for what I needed."
We responded:
"We appreciate your review, Chloe. We are so happy that you had such a wonderful experience with State Farm Agent Kim Ottinger’s Team here in Morristown ! "
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Reffard Damron

January 15, 2026

5  out of  5
rating by Reffard Damron
"Landon was very professional and very helpful getting insurance coverage I needed I highly recommend him to anyone needing insurance"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kim Ottinger’s Team. "
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Trish Byrd strickland

January 14, 2026

5  out of  5
rating by Trish Byrd strickland
"Kim is the best she takes her time an gos over everything so u can understand about ur insurance.thanks Kim for all ur help"
We responded:
"Trish, You are so kind. Thank you for your sweetest words. Please reach out anytime I can do anything for you. May the New Year bring so much happiness and health to you."
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hannah Rank

January 12, 2026

5  out of  5
rating by hannah Rank
"Raejah was very friendly and helpful! I recommend this office! They truly care about the people and their customers!"
We responded:
"Hannah, thank you for allowing us to take care of you and your little family. We are always so happy to see young people doing the right thing. Raejah is a true jewel and we are blessed to have her here with us. Please know we are always here for you... Have the most best day and year! ... Kim Ottinger-agent"
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Kayla Guge

January 12, 2026

5  out of  5
rating by Kayla Guge
"They have been outstanding in helping us get everything switched over from our out of state move. Debbie has gone out of her way to check in and make sure everything was taken care of for us, even things I had forgotten or not thought of. Excellent service!"
We responded:
"Kayla, what a pleasure it has been to take care of you. Debbie is precious and truly loves her customers. Please know we are here for anything we can do to help. I pray 2026 is your best year yet. Blessings, Kim Ottinger-agent"
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Jane Turnmire

January 5, 2026

5  out of  5
rating by Jane Turnmire
"Very helpful and friendly"
We responded:
"Jane, Thank you for trusting us to take care of you. We take alot of pride in knowing we have done right by our customers. What a blessing it is to serve you... Have a blessed day and year, Kim Ottinger-agent"
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Mary Ellen Ditrinco

January 2, 2026

5  out of  5
rating by Mary Ellen Ditrinco
"We have recently changed our residence to TN and were referred to Kim’s office. It’s honestly the best referral we’ve ever had!! Debbie Soloman is on Kim’s team and worked with us as a new account. Debbie not only took care of our vehicle insurance but also guided us re:TN registrations, licenses and voter registrations. Debbie is extremely knowledgeable and a delight to work with. We went into the office and met Debbie, Kim and her team, I’m so happy to be a client of theirs! Ready for this??? We have a better policy, lowered our deductibles by 50% and are saving $360+ a month over FL insurance. Please do yourself a favor and give Kim’s office a call or just stop in, you can thank me later 😁"
We responded:
"Thank you Mary Ellen! We are so blessed everyday to serve our people and we are soooo excited to have met you, been able to help you and to feel as if we have made some new friends! We are here and I will be sure to pass along the nice things to Debbie. She is a jewel! Let us know how we can serve you! Kim Ottinger "
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Jacob Ottinger

December 31, 2025

5  out of  5
rating by Jacob Ottinger
"Kim is a distant relative of mine, with that being said, her team is incredible. They are very attentive and very proactive when it comes to my insurance. Highly recommend this office!"
We responded:
"Thank you for the kind review! We are blessed to serve you and your little family "
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Kortnee Raines

December 31, 2025

5  out of  5
rating by Kortnee Raines
"5stars hands down the best insurance office you will find. Kim genuinely cares about her clients and makes you feel like family."
We responded:
"Thank you Kortnee… we love our job and our customers more! Please call me for anything you need..Kim Ottinger-agent "