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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terri Valentine-Duarte

Terri Valentine-Duarte

June 4, 2026

5  out of  5
rating by Terri Valentine-Duarte
"I have been with this agency since 2022 and they have always gone above and beyond for us, whether it’s a simple change or a more complex management of our cars, home and other insurance needs. They are always quick, efficient, professional, very kind and personable. I have worked with numerous people in the office and each one has been great! I highly recommend them. I have worked with many great representatives there and highly recommend them all. Lately I have worked with Christine and she is very diligent! She initiates and sustains contact with me, the claims department and the other parties to make sure the matter is completed and done right! Thank you Christine!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shana Riley

June 3, 2026

5  out of  5
rating by Shana Riley
"Landon was a great agent he explained everything I needed to know and he hooked me right on up and gave me the best deal that I could get thanks for everything y'all done"
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Cooper DeGeorge

June 3, 2026

5  out of  5
rating by Cooper DeGeorge
"Landon is the best! He will take the time to make sure you understand everything and will answer any questions you have for him. Made switching my home and auto a super simple and easy process, when a lot of things are not super simple and easy anymore. Thanks Landon!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Han Smith

June 1, 2026

5  out of  5
rating by Han Smith
"Landon was wonderful! He helped me out so much, with everything!"
We responded:
"We are grateful for your 5-star review, Han! Thanks for taking a moment to share your positive rating of State Farm Agent Kim Ottinger’s Team here in Morristown . "
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Shannon Short

May 11, 2026

5  out of  5
rating by Shannon Short
"Landon was a huge help in getting me set up with Health insurance and Christine was very friendly when she greeted me."
We responded:
"Shannon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kim Ottinger’s Team is just a call or email away!"
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Ray Burton

May 9, 2026

5  out of  5
rating by Ray Burton
"Great experience with Landin Helton! He was very knowledgeable and friendly. I would recommend him to my friends and family"
We responded:
"Thanks so much for the amazing review, Ray! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Josh Long

May 7, 2026

5  out of  5
rating by Josh Long
"Raejah was very helpful getting my auto claim started. Excellent group of people."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alessia Mahony

May 6, 2026

5  out of  5
rating by Alessia Mahony
"Great service and amazing people! Raejah helped me with getting new auto id cards!"
We responded:
"Thanks so much for the amazing review, Alessia! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mickey Holt

May 6, 2026

5  out of  5
rating by Mickey Holt
"Debbie Solomon gave us a great quote on house insurance. Any time we have a question about insurance, she is there to help. She is the best!"
We responded:
"Thanks so much for the amazing review, Mickey! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sydney Clevenger

May 6, 2026

5  out of  5
rating by Sydney Clevenger
"I love having my insurance here!! Raejah is always the first one you meet and she’s super friendly and sweet!!"
We responded:
"Thank you so much for the 5-star rating, Sydney! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Tanner McReynolds____6

Tanner McReynolds____6

May 6, 2026

5  out of  5
rating by Tanner McReynolds____6
"This is a great agency! Raejah assisted with getting my new card info updated and taking payment. She was great! I highly recommend this office for auto, homeowners, and life insurance."
We responded:
"Thank you for the 5-star review, Tanner! Here on State Farm Agent Kim Ottinger’s Team, we are proud to serve our community and appreciate your recognition. "
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Leigh Nutter

May 6, 2026

5  out of  5
rating by Leigh Nutter
"Kim Ottinger, Landen, and the entire staff are some of the best individuals to work with! Insurance of any kind can be a daunting thing to deal with. Landen with his expertise and the support of Kim really make you feel like family. They won't force a policy on you that you don't want or is not beneficial to you. They always listen to your needs and will even call just to check in on your life. They remember the small things about you and that makes a big difference in customer service. If you want to feel like family, get the best prices around and fell heard and valued, Kim and her team are the ones to work with!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Ottinger’s Team! We deeply appreciate your kind words here in Morristown . "
Profile photo of Riley May

Riley May

May 6, 2026

5  out of  5
rating by Riley May
"I have auto insurance and they are very responsive and raejah helped me get new auto id cards"
We responded:
"Thank you for your kind review of State Farm Agent Kim Ottinger’s Team. We appreciate it!"
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makenzie lyons

May 6, 2026

5  out of  5
rating by makenzie lyons
"Landon did such a fantastic job getting my husband and myself such a great low rate. Landon went above and beyond to make the transition from another insurance to State Farm seamlessly. Great Job!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kim Ottinger’s Team here in Morristown . "
Profile photo of Robecca Howard

Robecca Howard

May 6, 2026

5  out of  5
rating by Robecca Howard
"I have insurance with this office and every time I need assistance the young lady Raejah Haney always goes above and beyond to help. I needed ID cards and had them the same day ! The whole staff if so nice and friendly. Great service !"
We responded:
"Robecca, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Michael Garvey

Michael Garvey

May 6, 2026

5  out of  5
rating by Michael Garvey
"Very good experience working with Kim, Teagan, and all of the staff."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kim Ottinger’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Kassidie Alexis

Kassidie Alexis

May 6, 2026

5  out of  5
rating by Kassidie Alexis
"I talked to raejah today! She was so sweet and ever helpful with my car insurance payment problems! Definitely high recommend!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Kim Ottinger’s Team."
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Reece Silvery

May 6, 2026

5  out of  5
rating by Reece Silvery
"Raejah helped me get auto insurance with you guys and she helped you with getting new auto id cards , super good customer service , definitely deserves a raise"
We responded:
"Thank you so much for the 5-stars, Reece! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Laura Calfee

May 6, 2026

5  out of  5
rating by Laura Calfee
"Debbie is fantastic and very knowledgeable about property and auto insurance."
We responded:
"Wow, thank you for the 5-star review, Laura! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Janet Croxdale

May 6, 2026

5  out of  5
rating by Janet Croxdale
"Debbie Solomon answered all my questions and was very helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Julia

May 6, 2026

5  out of  5
rating by Julia
"I have auto insurance through this company. I don’t usually leave Google reviews however I received exceptional service from a lady named Raejah. I was just going to get a quote, but the price was so good compared to what I was paying with gieco I decided to give them a shot. Make sure you talk to Raejah for any of your auto insurance needs. She was so knowledgeable and very fast with the quote. I usually feel like companies are trying to take advantage of me, but I felt like Raejah was very transparent and honest. Thank you, State Farm for being super helpful during this transition!!"
We responded:
"Julia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Ottinger’s Team—we are always here to help!"
Profile photo of Kimberly Lemmond

Kimberly Lemmond

May 5, 2026

5  out of  5
rating by Kimberly Lemmond
"Landon at Kim Ottinger State Farm is one of the most professional, accurate, and high-standard people you could ever work with. He stays on top of everything, communicates clearly, and truly goes above and beyond for his clients. Raejah also helped me with some paperwork and was a phenomenal help. She is timely, sweet, and professional!! The entire staff makes you feel welcome and understands your needs. Not only do they offer excellent service, but their pricing is also hard to beat. Whether you need home, vehicle, life, or any other type of insurance, you can feel confident knowing you’re in great hands. Highly recommend!!!!!"
We responded:
"Thank you for the 5-star review, Kimberly! Here on State Farm Agent Kim Ottinger’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jake Arnold

Jake Arnold

May 5, 2026

5  out of  5
rating by Jake Arnold
"Landon helped me tremendously! I have no idea what went into life insurance and he helped me understand it every step of the way!"
We responded:
"Thank you for your kind review of State Farm Agent Kim Ottinger’s Team. We appreciate it!"
Profile photo of Lindsay Arnold

Lindsay Arnold

May 5, 2026

5  out of  5
rating by Lindsay Arnold
"I had such a great experience working with Raejah at State Farm! She was incredibly helpful and made the whole billing process so easy to understand. She took the time to go over everything with me, answered all my questions without making me feel rushed, and made sure everything was accurate. You can tell she genuinely cares about her clients and wants to make things as smooth as possible. I really appreciate her professionalism and kindness—she went above and beyond. Highly recommend asking for Raejah if you need help with your billing!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kim Ottinger’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matthew DeArmond

May 5, 2026

5  out of  5
rating by Matthew DeArmond
"Landon was very helpful and professional, highly recommended State Farm!"
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Kim Ottinger’s Team here in Morristown ! "