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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandi Moore

July 23, 2026

5  out of  5
rating by Brandi Moore
"We absolutely adore Kim and everyone at the office!! Kim has always treated us like family!! We love everyone there!! Christine has been so helpful and we couldn’t be happier!!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Morristown insurance team. "
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abbby_2000

July 22, 2026

5  out of  5
rating by abbby_2000
"State Farm is absolutely amazing! Landon has always been kind and a pleasure to speak to! He make the process seamless! The best experience we have ever had with insurance!"
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samantha b

July 21, 2026

5  out of  5
rating by samantha b
"I have dealt with several people in this office so couldn’t just give one a shout out! Teagan, Debbie, and Raejah have been nothing but communicative, helpful, nice, and super sweet! I have auto insurance with this office and they have great rates, saved me hundreds of dollars every month!"
We responded:
"Hi samantha, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Morristown.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kim Ottinger "
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Rhonda Rice

July 18, 2026

5  out of  5
rating by Rhonda Rice
"What an amazing team they have. Raejah was very prompt about getting me my cards and so kind and polite. Thanks so very much for all of you. The absolute best of the best ❤️❤️❤️"
We responded:
"Rhonda, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Kim Ottinger - State Farm Insurance Agent"
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Olivia Fee

July 17, 2026

5  out of  5
rating by Olivia Fee
"Raejah helped out tremendously with my claim. Love all the people over at Kim’s office with State Farm"
We responded:
"Thanks so much for the amazing review, Olivia! We really appreciate your support here in Morristown. Just reach out anytime if you need us - we’re here for you. "
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brantlee

July 15, 2026

5  out of  5
rating by brantlee
"Great customer Service Landon went above and beyond!!"
We responded:
"Thank you so much for the 5 stars, brantlee! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Samuel cook

July 14, 2026

5  out of  5
rating by Samuel cook
"I was recently in a fender bender. Christine represented Kim incredibly well! I would say exceptional! She walked me through the claims process, answered all of my questions, and was available for a call if anything came. Her help really made the process of filing my claim stress free and simple. Thanks Christine!"
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Noah Thompson

July 6, 2026

5  out of  5
rating by Noah Thompson
"Had the pleasure of talking with Landon, very informative, and friendly. Wouldnt go anywhere else!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kim Ottinger’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Katie Kinder

June 29, 2026

5  out of  5
rating by Katie Kinder
"They are the best place and people to work with! They cut my insurance bill in half and it continues to go down the longer I stay. Everyone in the office is so kind and they help me with all of my questions always! As a young person figuring out how to navigate insurance, they have been the most helpful and I couldn’t have done it without this office!"
We responded:
"Thank you for the fantastic review, Katie! We are always here to help with your insurance needs here in Morristown . "
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ken williams

June 26, 2026

5  out of  5
rating by ken williams
"Christine has been great to work with. Very helpful, and friendly. She has done a great job."
We responded:
"Thank you so much for the 5-stars, ken! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kim Ottinger’s Team anytime."
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Winnie Dortch

June 23, 2026

5  out of  5
rating by Winnie Dortch
"I really appreciate all the help and support that Raejah at Kim Ottingers, State Farm offered when I was in an accident, even though it was the other driver at fault. I have been with Kim’s branch at State Farm for several years, and have always been treated with great respect and concern. and by the way, my grandchildren (who do not know her on a personal level, just from being in the office, absolutely love Kim!"
We responded:
"Winnie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Ottinger’s Team—we are always here to help!"
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Sandee Huff

June 18, 2026

5  out of  5
rating by Sandee Huff
"Great service, always friendly when I have a question. Wonderful communication. Kim and her associates are so great to work with. They saved me a lot of money on my auto and homeowner insurance. I was able to get a life insurance policy and still save money compared to other agencies I had insurance with."
We responded:
"Sandee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Aaron Greene

June 9, 2026

5  out of  5
rating by Aaron Greene
"AWESOME EXPERIENCE WITH LANDON THE AMOUNT OF SAVINGS HE WAS ABLE TO GET ME WAS AWESOME. I WOULD RECCOMEND EVERYONE GO BY AND SEE THEM YOU WONT REGRET IT"
We responded:
"Thank you for the 5-star review, Aaron! Here on State Farm Agent Kim Ottinger’s Team, we are proud to serve our community and appreciate your recognition. "
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Shana Riley

June 3, 2026

5  out of  5
rating by Shana Riley
"Landon was a great agent he explained everything I needed to know and he hooked me right on up and gave me the best deal that I could get thanks for everything y'all done"
We responded:
"Shana, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Han Smith

June 1, 2026

5  out of  5
rating by Han Smith
"Landon was wonderful! He helped me out so much, with everything!"
We responded:
"We are grateful for your 5-star review, Han! Thanks for taking a moment to share your positive rating of State Farm Agent Kim Ottinger’s Team here in Morristown . "
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Shannon Short

May 11, 2026

5  out of  5
rating by Shannon Short
"Landon was a huge help in getting me set up with Health insurance and Christine was very friendly when she greeted me."
We responded:
"Shannon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kim Ottinger’s Team is just a call or email away!"
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Ray Burton

May 9, 2026

5  out of  5
rating by Ray Burton
"Great experience with Landin Helton! He was very knowledgeable and friendly. I would recommend him to my friends and family"
We responded:
"Thanks so much for the amazing review, Ray! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Josh Long

May 7, 2026

5  out of  5
rating by Josh Long
"Raejah was very helpful getting my auto claim started. Excellent group of people."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alessia Mahony

May 6, 2026

5  out of  5
rating by Alessia Mahony
"Great service and amazing people! Raejah helped me with getting new auto id cards!"
We responded:
"Thanks so much for the amazing review, Alessia! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mickey Holt

May 6, 2026

5  out of  5
rating by Mickey Holt
"Debbie Solomon gave us a great quote on house insurance. Any time we have a question about insurance, she is there to help. She is the best!"
We responded:
"Thanks so much for the amazing review, Mickey! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sydney Clevenger

May 6, 2026

5  out of  5
rating by Sydney Clevenger
"I love having my insurance here!! Raejah is always the first one you meet and she’s super friendly and sweet!!"
We responded:
"Thank you so much for the 5-star rating, Sydney! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tanner McReynolds____6

May 6, 2026

5  out of  5
rating by Tanner McReynolds____6
"This is a great agency! Raejah assisted with getting my new card info updated and taking payment. She was great! I highly recommend this office for auto, homeowners, and life insurance."
We responded:
"Thank you for the 5-star review, Tanner! Here on State Farm Agent Kim Ottinger’s Team, we are proud to serve our community and appreciate your recognition. "
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Leigh Nutter

May 6, 2026

5  out of  5
rating by Leigh Nutter
"Kim Ottinger, Landen, and the entire staff are some of the best individuals to work with! Insurance of any kind can be a daunting thing to deal with. Landen with his expertise and the support of Kim really make you feel like family. They won't force a policy on you that you don't want or is not beneficial to you. They always listen to your needs and will even call just to check in on your life. They remember the small things about you and that makes a big difference in customer service. If you want to feel like family, get the best prices around and fell heard and valued, Kim and her team are the ones to work with!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Ottinger’s Team! We deeply appreciate your kind words here in Morristown . "
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Riley May

May 6, 2026

5  out of  5
rating by Riley May
"I have auto insurance and they are very responsive and raejah helped me get new auto id cards"
We responded:
"Thank you for your kind review of State Farm Agent Kim Ottinger’s Team. We appreciate it!"
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makenzie lyons

May 6, 2026

5  out of  5
rating by makenzie lyons
"Landon did such a fantastic job getting my husband and myself such a great low rate. Landon went above and beyond to make the transition from another insurance to State Farm seamlessly. Great Job!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kim Ottinger’s Team here in Morristown . "