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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Metcalf

September 3, 2026

5  out of  5
rating by Brittany Metcalf
"I've never truly understand my insurance policies until working with Kim's team! Landon has been such a help! He is always answering my questions and giving me the information I need in terms I understand. It's nice to know I have a team of people that take their jobs seriously when life hits unexpectedly!"
We responded:
"Thank you so much for the 5-star rating, Brittany! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kim Ottinger "
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rex auroraft

August 24, 2026

5  out of  5
rating by rex auroraft
"Teagan was very helpful."
We responded:
"rex, thank you for the fantastic review! We’re always here to support you with your insurance needs in Morristown. "
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Taylor Black

August 24, 2026

5  out of  5
rating by Taylor Black
"Teagan was great! Very thorough and answered every question we had, she made the change from one insurance company to another simple and easy!"
We responded:
"Taylor, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Matthew Dishman

August 22, 2026

5  out of  5
rating by Matthew Dishman
"Debbie helped me quickly set up my vehicle insurance in less than 10 minutes and was very kind and helpful answering my questions!"
We responded:
"Matthew, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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ronald dixon

August 20, 2026

5  out of  5
rating by ronald dixon
"Debbie helped me with adding 2 new vehicles to my policy. She was friendly and very helpful and it only took a few minutes to get it all taken care of."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Morristown to know you had such a great experience with us. "
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Megan Holdway

August 20, 2026

5  out of  5
rating by Megan Holdway
"Reajah has been amazing to work with! She is on top of things and I cannot say enough good things about my experience working with her! She has been incredibly helpful throughout the entire claims process and has made what could have been such a stressful situation so much easier! She truly goes above and beyond to make sure you are taken care of !"
We responded:
"Megan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Morristown. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kim Ottinger and Team "
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Charles D

August 13, 2026

5  out of  5
rating by Charles D
"I worked with Landon to get some life insurance set up, as well as some quotes on car insurance for an upcoming purchase. He was extremely helpful and easy to work with. The thing that I liked most about my experience with him was that he wasn’t trying to upsell me. I simply felt he was trying to inform me of the policies and allow me to make the decision best for me."
We responded:
"Thank you so much for your kind review, Charles!  If you need insurance assistance, we are just an email or call away! - Kim Ottinger, your State Farm Agent   "
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Danielle Quintanar

August 7, 2026

5  out of  5
rating by Danielle Quintanar
"Landon is the best! Very knowledgeable and really gets to know his customers."
We responded:
"Danielle, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Morristown. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kim Ottinger and Team "
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Nicole Yarbrough

August 7, 2026

5  out of  5
rating by Nicole Yarbrough
"This agency is amazing! So knowledgeable and helpful! I especially have to give huge thanks to Landon- his passion and compassion with Life Insurance is remarkable!"
We responded:
"Thank you for the 5-star review of Kim Ottinger’s team - we really appreciate your kind words! "
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Maggie Fleming

August 7, 2026

5  out of  5
rating by Maggie Fleming
"Landon is the best! He is so knowledgeable and really helped me understand the value in life insurance coverage! He genuinely cares about his customers and making sure they are protected. Highly recommend this agency!"
We responded:
"Thank you so much for your kind review, Maggie!  If you need insurance assistance, we are just an email or call away! - Kim Ottinger, your State Farm Agent   "
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Devanshu Patel

August 3, 2026

5  out of  5
rating by Devanshu Patel
"Got a quick call from Landon Helton and he explained me how they can reduce my over all bill and he’s really nice guy, thanks for helping out ."
We responded:
"Devanshu, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Tieran Manns

July 31, 2026

5  out of  5
rating by Tieran Manns
"Teagan was amazing. She answered any and all questions I had about my insurance needs!"
We responded:
"Hi Tieran, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kim Ottinger, Your State Farm Agent "
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Ronni “Latisa” Beason

July 27, 2026

5  out of  5
rating by Ronni “Latisa” Beason
"Raejah did a wonderful job at providing excellent service and was attentive to every aspect!! Thank you"
We responded:
"Thanks so much for the fantastic rating, Ronni! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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abbby_2000

July 22, 2026

5  out of  5
rating by abbby_2000
"State Farm is absolutely amazing! Landon has always been kind and a pleasure to speak to! He make the process seamless! The best experience we have ever had with insurance!"
We responded:
"abbby_2000, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Morristown. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kim Ottinger and Team "
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Rhonda Rice

July 18, 2026

5  out of  5
rating by Rhonda Rice
"What an amazing team they have. Raejah was very prompt about getting me my cards and so kind and polite. Thanks so very much for all of you. The absolute best of the best ❤️❤️❤️"
We responded:
"Rhonda, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Kim Ottinger - State Farm Insurance Agent"
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Olivia Fee

July 17, 2026

5  out of  5
rating by Olivia Fee
"Raejah helped out tremendously with my claim. Love all the people over at Kim’s office with State Farm"
We responded:
"Thanks so much for the amazing review, Olivia! We really appreciate your support here in Morristown. Just reach out anytime if you need us - we’re here for you. "
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brantlee

July 15, 2026

5  out of  5
rating by brantlee
"Great customer Service Landon went above and beyond!!"
We responded:
"Thank you so much for the 5 stars, brantlee! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Samuel cook

July 14, 2026

5  out of  5
rating by Samuel cook
"I was recently in a fender bender. Christine represented Kim incredibly well! I would say exceptional! She walked me through the claims process, answered all of my questions, and was available for a call if anything came. Her help really made the process of filing my claim stress free and simple. Thanks Christine!"
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Noah Thompson

July 6, 2026

5  out of  5
rating by Noah Thompson
"Had the pleasure of talking with Landon, very informative, and friendly. Wouldnt go anywhere else!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kim Ottinger’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Katie Kinder

June 29, 2026

5  out of  5
rating by Katie Kinder
"They are the best place and people to work with! They cut my insurance bill in half and it continues to go down the longer I stay. Everyone in the office is so kind and they help me with all of my questions always! As a young person figuring out how to navigate insurance, they have been the most helpful and I couldn’t have done it without this office!"
We responded:
"Thank you for the fantastic review, Katie! We are always here to help with your insurance needs here in Morristown . "
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ken williams

June 26, 2026

5  out of  5
rating by ken williams
"Christine has been great to work with. Very helpful, and friendly. She has done a great job."
We responded:
"Thank you so much for the 5-stars, ken! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kim Ottinger’s Team anytime."
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Winnie Dortch

June 23, 2026

5  out of  5
rating by Winnie Dortch
"I really appreciate all the help and support that Raejah at Kim Ottingers, State Farm offered when I was in an accident, even though it was the other driver at fault. I have been with Kim’s branch at State Farm for several years, and have always been treated with great respect and concern. and by the way, my grandchildren (who do not know her on a personal level, just from being in the office, absolutely love Kim!"
We responded:
"Winnie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Ottinger’s Team—we are always here to help!"
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Sandee Huff

June 18, 2026

5  out of  5
rating by Sandee Huff
"Great service, always friendly when I have a question. Wonderful communication. Kim and her associates are so great to work with. They saved me a lot of money on my auto and homeowner insurance. I was able to get a life insurance policy and still save money compared to other agencies I had insurance with."
We responded:
"Sandee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Aaron Greene

June 9, 2026

5  out of  5
rating by Aaron Greene
"AWESOME EXPERIENCE WITH LANDON THE AMOUNT OF SAVINGS HE WAS ABLE TO GET ME WAS AWESOME. I WOULD RECCOMEND EVERYONE GO BY AND SEE THEM YOU WONT REGRET IT"
We responded:
"Thank you for the 5-star review, Aaron! Here on State Farm Agent Kim Ottinger’s Team, we are proud to serve our community and appreciate your recognition. "
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Shana Riley

June 3, 2026

5  out of  5
rating by Shana Riley
"Landon was a great agent he explained everything I needed to know and he hooked me right on up and gave me the best deal that I could get thanks for everything y'all done"
We responded:
"Shana, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "