State Farm® Insurance Agent Kim Ottinger

"Kim and Landon have been so AMAZING!!! So glad I chose to go with them! There are not enough good things to say about them! If you don’t know a lot about insurance they take the time to explain it in detail. They don’t act like they are too busy to answer any questions and they take the time to talk to you and get to know a little about you. Highly recommend them!"

"Kim Ottinger State Farm is an awesome agency. I have been a State Farm customer for 35 years and was with Kim since she opened in Morristown. She, Mary and the rest of the staff are great. She is the first agent I ever went to for a review of coverage and walked out with more coverage and less cost! We recently moved out of state and had a home owners claim. After a month of getting no where and little to no involvement from our new agent, I called Kim to ask for advice. Within hours, she called back, contacted our new agent and lit a fire under them and we had an adjuster the next day and I am not even her customer! Now that’s customer service at its best. The same type customer service we had when we were her customer. She even called back a week later just to see how it was going! I highly recommend Kim Ottinger State Farm! They will take incredible care of you and your insurance needs! Now, if I can just get her to get licensed in our new state, I’d be her 1st customer!!"

"I have been with Kim's agency for a few years now and finally had the pleasure of meeting her for the first time in person. She is, by far, the best! She is kind, caring and very much concerned about making sure your insurance needs are covered, without being that pushy salesperson. Thank you Kim for all that you did for me during our visit! And Debbie, hang in there girl, you're doing great!!"

"Hands down, State Farm with Kim Ottinger and the others in this office is the best. My husband and I feel like we get the best prices for our insurance needs. Besides that we are always treated with kindness and respect anytime we go in there or call. Everyone is super nice and very professional. Also, we were called to come in the office and go over our policies to see if we were getting the discounts we deserved. I’ve never had any insurance company to offer that before. I give this office a big 10!!!!"

"I recently was without power for a week and called Kim to try to figure out the best course of action for what was going on. She was there for me through every step. She called me and checked in for updates on my situation and even found someone to come out and help me get everything taken care of quickly. She makes you feel like family. I highly recommend her and will always have her as my rep! She’s the best there is!"

"During my visit with Kim we did a thorough review if our insurance position and potential needs and options. She reminded me of todo items that are needed since our recent relocation. Kim and her teem have been most helpful with all our insurance needs over the last two years and our relocation."

"Kim Ottinger takes the time to understand your needs and concerns and then tailors a policy to meet your needs. Items such as sinkhole coverage are often overlooked. The Lakeway area is well known for sinkholes. Without the protection your home becomes uninhabitable and and you must pay for everything yourself."

"It's always a pleasure to deal with Kim and her entire team at State Farm. Everyone is knowledgeable, personable, and a joy to work with. Kim takes all the time necessary to ensure I understand everything I need to know about the products I have, and she keeps me up to date on any changes that affect me. She treats me like family. I can rest well at night knowing my vehicles and home are covered by State Farm. Thank you!"

"Awesome company! Mrs Kim legit treats you like she is your family. Every time I call her office the staff are very professional and friendly and look out for your best interest. By far the best insurance company I have ever had. The customer service is a very big part of the experience. Just a great local provider to have and experience."

"My experience with Kim and her team was excellent to say the least. Kenzie went above and beyond to provide us with information for our car, home, and life insurance. She was very professional and detailed in her explanation of all the policies.Also she was able to help us save money while being able to obtain a better insurance plan. When doing the paperwork the whole team had a hand in helping us in some way. Kim and her staff are very knowledgeable and will be there to help you no matter the issue. I highly recommend them for your insurance needs and thankful that we decided to switch over to State Farm."

"We had the best experience with Kim and her team getting insurance for our vehicles. They make you feel so comfortable, everyone is so friendly, and they will do anything they can to get you what you need! Any questions we had were answered and everything was explained perfectly. We are very happy that we came to State Farm!"