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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Marvel

January 16, 2026

5  out of  5
rating by Laura Marvel
"I got rear ended on New Years Eve and have been working Raejah. She has been messaging me every two days or so to check on my claim. She and Kim's office are amazing. They are the nicest people you can meet and work with."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Ottinger’s Team—we are always here to help! "
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Chloe Long

January 15, 2026

5  out of  5
rating by Chloe Long
"Very helpful and made sure I got the best deal possible for what I needed."
We responded:
"We appreciate your review, Chloe. We are so happy that you had such a wonderful experience with State Farm Agent Kim Ottinger’s Team here in Morristown ! "
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Jackie Holt

January 15, 2026

5  out of  5
rating by Jackie Holt
"Great experience with Teagan. Pleased with her communication and understanding of insurance. She helped me understand everything in depth. Would recommend her and this office! Saved me quite a bit of money. Happy to have a great agent and office."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Reffard Damron

January 15, 2026

5  out of  5
rating by Reffard Damron
"Landon was very professional and very helpful getting insurance coverage I needed I highly recommend him to anyone needing insurance"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kim Ottinger’s Team. "
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Trish Byrd strickland

January 14, 2026

5  out of  5
rating by Trish Byrd strickland
"Kim is the best she takes her time an gos over everything so u can understand about ur insurance.thanks Kim for all ur help"
We responded:
"Trish, You are so kind. Thank you for your sweetest words. Please reach out anytime I can do anything for you. May the New Year bring so much happiness and health to you."
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hannah Rank

January 12, 2026

5  out of  5
rating by hannah Rank
"Raejah was very friendly and helpful! I recommend this office! They truly care about the people and their customers!"
We responded:
"Hannah, thank you for allowing us to take care of you and your little family. We are always so happy to see young people doing the right thing. Raejah is a true jewel and we are blessed to have her here with us. Please know we are always here for you... Have the most best day and year! ... Kim Ottinger-agent"
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Kayla Guge

January 12, 2026

5  out of  5
rating by Kayla Guge
"They have been outstanding in helping us get everything switched over from our out of state move. Debbie has gone out of her way to check in and make sure everything was taken care of for us, even things I had forgotten or not thought of. Excellent service!"
We responded:
"Kayla, what a pleasure it has been to take care of you. Debbie is precious and truly loves her customers. Please know we are here for anything we can do to help. I pray 2026 is your best year yet. Blessings, Kim Ottinger-agent"
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Jane Turnmire

January 5, 2026

5  out of  5
rating by Jane Turnmire
"Very helpful and friendly"
We responded:
"Jane, Thank you for trusting us to take care of you. We take alot of pride in knowing we have done right by our customers. What a blessing it is to serve you... Have a blessed day and year, Kim Ottinger-agent"
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Mary Ellen Ditrinco

January 2, 2026

5  out of  5
rating by Mary Ellen Ditrinco
"We have recently changed our residence to TN and were referred to Kim’s office. It’s honestly the best referral we’ve ever had!! Debbie Soloman is on Kim’s team and worked with us as a new account. Debbie not only took care of our vehicle insurance but also guided us re:TN registrations, licenses and voter registrations. Debbie is extremely knowledgeable and a delight to work with. We went into the office and met Debbie, Kim and her team, I’m so happy to be a client of theirs! Ready for this??? We have a better policy, lowered our deductibles by 50% and are saving $360+ a month over FL insurance. Please do yourself a favor and give Kim’s office a call or just stop in, you can thank me later 😁"
We responded:
"Thank you Mary Ellen! We are so blessed everyday to serve our people and we are soooo excited to have met you, been able to help you and to feel as if we have made some new friends! We are here and I will be sure to pass along the nice things to Debbie. She is a jewel! Let us know how we can serve you! Kim Ottinger "
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Jacob Ottinger

December 31, 2025

5  out of  5
rating by Jacob Ottinger
"Kim is a distant relative of mine, with that being said, her team is incredible. They are very attentive and very proactive when it comes to my insurance. Highly recommend this office!"
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Kortnee Raines

December 31, 2025

5  out of  5
rating by Kortnee Raines
"5stars hands down the best insurance office you will find. Kim genuinely cares about her clients and makes you feel like family."
We responded:
"Thank you Kortnee… we love our job and our customers more! Please call me for anything you need..Kim Ottinger-agent "
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missy Langdon

December 19, 2025

5  out of  5
rating by missy Langdon
"Excellent service. Very friendly and helpful staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marv Erker

December 11, 2025

5  out of  5
rating by Marv Erker
"Raejah was wonderful to work with. She is so kind and helpful with everything. From getting our vehicle repaired and the car rental. Thank you for everything. Have a Merry Christmas and a Happy New Year. The Erkers, Marv & Gail"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tina Birdsong

November 21, 2025

5  out of  5
rating by Tina Birdsong
"Kim is such a kind and caring person, she will take the time needed to help you in every way. She is absolutely wonderful!"
We responded:
"Thank you friend.... Your words are too kind. I love my job and what I do everyday. Please call me for anything anytime... Kim "
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Christine Creech

October 30, 2025

5  out of  5
rating by Christine Creech
"I just got auto insurance with Miss Debbie through this Kim Ottinger-State Farm. Miss Debbie was very nice, and very helpful with the questions I had. I would most definately recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hailey Brown

October 24, 2025

5  out of  5
rating by Hailey Brown
"Raejah was very helpful! I love this office and staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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McKinley Bible

October 23, 2025

5  out of  5
rating by McKinley Bible
"Bundled with State Farm and saved money when other companies weren’t able to help. Working with Debbie has been great she is so helpful getting quotes and making sure I have everything I needed. Definitely gives you that hometown touch."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cassidy Taylor

October 17, 2025

5  out of  5
rating by Cassidy Taylor
"All I have to say is… TEAGAN! I’m so thankful I got sent her way. She is so knowledgeable, enjoyable to talk to, and helpful. I called to inquire about insurance and then instantly knew I wanted to switch to State Farm after chatting with her on the phone. Who knew you could be excited about insurance?! If you’re looking to insure your car or apartment or your life, call and ask for Teagan. She is sunshine in human form and so easy to work with. Thank you for what you do! Glad to be a member of State Farm Insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vicky WilsonTurner

October 7, 2025

5  out of  5
rating by Vicky WilsonTurner
"Kim Ottinger is our State Farm agent. She and her office are like having an extended family taking care of our insurance needs. It’s so nice to have this kind of peace of mind."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Reagan

October 3, 2025

5  out of  5
rating by Tiffany Reagan
"We recently made the switch the State Farm and Landon was so pleasant to work with! He listened to what we were needing and got us a great rate quickly. So glad we chose to make the switch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather Crattie

October 1, 2025

5  out of  5
rating by Heather Crattie
"Ms. Debbie is very helpful and kind. She helped me get the insurance i needed at a great price. When i needed another car added on she was able to the same day with documents, no worries at all. I definitely recommend you speak to Debbie for all your needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Debbie does a great job and we are so blessed to serve you"
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Jessica Blanchard

September 30, 2025

5  out of  5
rating by Jessica Blanchard
"I’ve been with State Farm for several years now, and I can confidently say that Kim and her team is one of the best insurance companies out there. From day one, they’ve made the process of getting and managing my car insurance simple and stress-free. When I needed to file a claim after a fender bender, the experience was smooth and efficient. My agent, Kim Ottinger, was incredibly helpful, walking me through everything and making sure I understood each step. I never felt rushed or confused—just supported. Their rates are competitive, and I really appreciate the discounts they offer for things like safe driving and bundling policies. The State Farm mobile app is also a big plus—it’s easy to use, and I can access everything I need instantly. I highly recommend Kim and her team with State Farm to anyone looking for reliable car insurance and excellent customer service."
We responded:
"Jessica, Thank you for the review. We love our customers very much and feel so blessed to always go the extra mile. You are cherished as a customer and friend. Kim"
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Melissa Barnett

September 29, 2025

5  out of  5
rating by Melissa Barnett
"Kim is always quick to return calls even when it is just a question. She is always friendly and very knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We love our customers and the chance to take care of them... thank you for blessing us! Kim"
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Lauren Morie

September 25, 2025

5  out of  5
rating by Lauren Morie
"Teagan helped me find a great car insurance quote and it was so quick and such an easy process I would recommend her to anyone!! Thank you Teagan!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Raejah Haney

September 4, 2025

5  out of  5
rating by Raejah Haney
"Teagan is very helpful! I love having Kim as my agent! Debbie and Landon have both helped with getting me quoted! Love this office and staff!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"