State Farm® Insurance Agent Kim Ottinger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sonia miller
August 2, 2024
5
out of
5
rating by sonia miller
"Kim is wonderful to work with. She tries to treat you like family."
We responded:
"Hi Sonia! I'm so happy you feel that way about working with our office! Treating our customers like family is what we strive for. Thanks for the wonderful review! If you ever need anything, don't hesitate to reach out. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Amber
July 10, 2024
5
out of
5
rating by Amber
"I spoke to Debbie Solomon about term life insurance. She was very helpful & knowledgeable in answering all my questions and helping me understand the importance obtaining a policy early in life."
We responded:
"Amber, thank you for your kind feedback! It's rewarding to know that Debbie's expertise was instrumental in addressing all your questions regarding term life insurance and emphasizing the significance of securing a policy early in life. She is a great team member, and we are happy that her guidance contributed to your positive insurance experience. Our team is always here if you require further assistance! - Kim Ottinger - State Farm Insurance Agent"
Krystle wells
July 8, 2024
5
out of
5
rating by Krystle wells
"Debbie is such a doll to work with!! She made making the switch with my insurance so quick and easy!!"
We responded:
"Hi, Krystle! Thank you for your letting us know Debbie made your insurance switch quick and easy. She always strives to make the process as smooth as possible for our clients. Your feedback is very encouraging to us, and we look forward to continuing to provide you with high-quality insurance. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Hannah Allnatt
July 2, 2024
5
out of
5
rating by Hannah Allnatt
"Kim is so sweet and so helpful! She helped me and my husband save so much money on our insurance policies! I highly recommend"
We responded:
"Thank you, Hannah! I'm thrilled we could help you and your husband save money on your insurance policies! We're here for all your insurance needs in the future. Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Jody McClure
June 24, 2024
5
out of
5
rating by Jody McClure
"We just recently signed up for covered thru State Farm and Kim's team. The staff as well as Kim are very friendly and willing to see if they can find the right coverage for your family needs. Very friendly, quick with the quote response and ready to help!"
We responded:
"Jody, we appreciate your positive feedback! I am happy we were able to find the right coverage for your family's needs. Thank you for choosing us, and we look forward to assisting you further! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Curtis G
June 10, 2024
5
out of
5
rating by Curtis G
"Landon Helton is a really good buddy of mine and he hooked me up with quality rates and an excellent customer experience. Would highly recommend using Kim Ottinger State Farm and specifically talking to Landon Helton."
We responded:
"Curtis, I'm happy you had a great experience with Landon. We're glad to have provided you with excellent customer service. Thank you for recommending our office - we're here for all your insurance needs! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Chava Trentham
June 7, 2024
5
out of
5
rating by Chava Trentham
"Always feels so personal when we go into the office and call. They know us by name and always look at ways to better take care of us. Will never go anywhere else. Best coverage, best staff."
We responded:
"Chava, we're thrilled to hear that you feel valued and well taken care of by our team! We're grateful for your kind words and are pleased to provide you with the best coverage and service. Thank you for choosing our office, and we look forward to assisting you further! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Joshua Lawson
June 7, 2024
5
out of
5
rating by Joshua Lawson
"Landon was super helpful, took the to time to answer my questions, and the rates/coverage beat my last provider by a mile."
We responded:
"Joshua, I'm thrilled you found Landon to be super helpful and that our rates and coverage exceeded your expectations! We're pleased to have provided you with top-notch service and savings. If you have any more questions or insurance needs, feel free to reach out anytime. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Nathan Brown
April 30, 2024
5
out of
5
rating by Nathan Brown
"Honestly I trust her so much I just say whatever you think is best! She's the best agent in the world no doubt! I love her"
We responded:
"We are overjoyed by reviews like this, Nathan! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Kim Ottinger - State Farm Insurance Agent"
Dan Carmichael
April 29, 2024
5
out of
5
rating by Dan Carmichael
"Friendly personal Service, not some long distance put you on hold for ever agent. Keeps a cheeck on our policy and coverages No excuses dealing with claims. Been State Farm customer for years. We are glad to have her and her team as our representatives. Feels like family, the good side of family, lol."
We responded:
"Dan, Thank you so very much for the kind words. We LOVE what we do here at Kim Ottinger State Farm and we truly feel blessed everyday to come into work and take care of you. I hope you always feel free to reach out if you have any questions or need anything from us. Kim Ottinger- Agent"
Rhonda Rice
April 29, 2024
5
out of
5
rating by Rhonda Rice
"So thankful we chose Kim Ottinger State Farm. Absolutely love them. Never have to worry about anything. Kim, Debbie and the rest of her crew makes you feel like family. Thanks so very much for all your hard work ladies and gentlemen. The best of the best!!!!❤️❤️❤️"
We responded:
"Rhonda, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Kim Ottinger - State Farm Insurance Agent"
Lily Bug17
March 26, 2024
5
out of
5
rating by Lily Bug17
"Kim and Landon have been so AMAZING!!! So glad I chose to go with them! There are not enough good things to say about them! If you don’t know a lot about insurance they take the time to explain it in detail. They don’t act like they are too busy to answer any questions and they take the time to talk to you and get to know a little about you. Highly recommend them!"
We responded:
"Thank you for the glowing review! We are thrilled to hear that you found our explanations helpful and enjoyed our personalized service. We are here for you whenever you need assistance with your insurance needs. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Cindy DeLeon
March 26, 2024
5
out of
5
rating by Cindy DeLeon
"They were very knowledgeable and kind. My whole experience was fast and easy."
We responded:
"Wow, thank you for the glowing review, Cindy! We are thrilled to hear that you found our team knowledgeable and that your experience was fast and easy. Providing exceptional service is our top priority, and we appreciate your kind words. We look forward to continuing to meet your insurance needs in the future. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Keiths crew
February 14, 2024
5
out of
5
rating by Keiths crew
"Kim Ottinger State Farm is an awesome agency. I have been a State Farm customer for 35 years and was with Kim since she opened in Morristown. She, Mary and the rest of the staff are great. She is the first agent I ever went to for a review of coverage and walked out with more coverage and less cost! We recently moved out of state and had a home owners claim. After a month of getting no where and little to no involvement from our new agent, I called Kim to ask for advice. Within hours, she called back, contacted our new agent and lit a fire under them and we had an adjuster the next day and I am not even her customer! Now that’s customer service at its best. The same type customer service we had when we were her customer. She even called back a week later just to see how it was going! I highly recommend Kim Ottinger State Farm! They will take incredible care of you and your insurance needs! Now, if I can just get her to get licensed in our new state, I’d be her 1st customer!!"
We responded:
"Thank you Keith so much for your heartfelt review! Reading your kind words truly made my day. I'm thrilled to hear that you found value in the coverage review and appreciated the personalized service provided by Mary and the rest of our team. I'm sorry to hear about the challenges you faced with your recent homeowners claim, but I'm glad I could assist you in navigating through it. Providing support and guidance, even for non-customers, is simply part of our commitment to excellent service. Your recommendation means the world to us, and we're truly honored to have had the opportunity to serve you. Rest assured, we'll continue to strive to meet and exceed your expectations, no matter where you are. Thank you again for your kind words and for being such a wonderful part of our State Farm family."
Cheryl Tinsley
November 9, 2023
5
out of
5
rating by Cheryl Tinsley
"I have been with Kim's agency for a few years now and finally had the pleasure of meeting her for the first time in person. She is, by far, the best! She is kind, caring and very much concerned about making sure your insurance needs are covered, without being that pushy salesperson. Thank you Kim for all that you did for me during our visit! And Debbie, hang in there girl, you're doing great!!"
We responded:
"Cheryl, Thank you so much for your fantastic 5-star review! We're delighted to hear about your positive experience with our State Farm office. Our dedicated team is committed to providing exceptional support and personalized solutions to meet your unique needs. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you again for choosing us as your insurance provider, and we look forward to serving you for years to come!"
lisa strange
November 4, 2023
5
out of
5
rating by lisa strange
"Hands down, State Farm with Kim Ottinger and the others in this office is the best. My husband and I feel like we get the best prices for our insurance needs. Besides that we are always treated with kindness and respect anytime we go in there or call. Everyone is super nice and very professional. Also, we were called to come in the office and go over our policies to see if we were getting the discounts we deserved. I’ve never had any insurance company to offer that before. I give this office a big 10!!!!"
We responded:
"Thank you, Lisa, for the amazing review! Our team works hard to provide a great insurance experience in Morristown and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
bill williams
October 26, 2023
5
out of
5
rating by bill williams
"lady was nice took care of what we needed, answerd all our questions"
We responded:
"We love seeing five-stars, Bill! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Tamara Baug
October 25, 2023
5
out of
5
rating by Tamara Baug
"Been with this office for 18 years. Best service around."
We responded:
"Thank you for taking the time to leave us a review, Tamara. Our State Farm office in Morristown would be nothing without policyholders like you!"
Ashlee Correll
October 24, 2023
5
out of
5
rating by Ashlee Correll
"The absolute best for your insurance needs!"
We responded:
"Thank you for the five-stars, Ashlee! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Dylan Elllenburg
September 7, 2023
5
out of
5
rating by Dylan Elllenburg
"Kim is very knowledgeable about insurance and more! The office staff is extremely friendly and Kim always makes sure you feel like you are being treated like family! Would recommend to anyone."
We responded:
"Dylan, Thank you so very much! We are grateful for you and blessed you trust us. We will always try our best to serve you!… Kim"
Penny Bugg
August 27, 2023
5
out of
5
rating by Penny Bugg
"First class service. They truly care about their customers, and will always make sure that you are treated with respect. All the people working here are exceptional. I would not go anywhere else for my insurance needs."
We responded:
"Thank you, Penny, for the amazing review! Our team works hard to provide a great insurance experience in Morristown and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Turner Gilland
August 10, 2023
5
out of
5
rating by Turner Gilland
"I recently was without power for a week and called Kim to try to figure out the best course of action for what was going on. She was there for me through every step. She called me and checked in for updates on my situation and even found someone to come out and help me get everything taken care of quickly. She makes you feel like family. I highly recommend her and will always have her as my rep! She’s the best there is!"
We responded:
"Thank you, Turner, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your coverage needs!"
Tina Parker
August 10, 2023
5
out of
5
rating by Tina Parker
"I love this office. Everyone is awesome and very helpful. I highly recommend this State Farm office."
We responded:
"Tina, thank you for the positive rating! We greatly value your confidence in our team's ability to handle your insurance policies."
Rachel Brady
July 18, 2023
5
out of
5
rating by Rachel Brady
"Kim helped me arrange to have my insurance transferred to another State Farm location. She helped make a stressful situation much easier."
We responded:
"Rachel, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Bridget Roberts
June 20, 2023
5
out of
5
rating by Bridget Roberts
"I love this office, especially, Mary! She has always been so easy to work with. She helps me every time I have a question or need a quote. Fast response and reliable! Thank you Mary and State Farm for being my go to insurance company!!!"
We responded:
"Bridget thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mary cares a lot about our customers."