Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Birdsong

Tina Birdsong

November 21, 2025

5  out of  5
rating by Tina Birdsong
"Kim is such a kind and caring person, she will take the time needed to help you in every way. She is absolutely wonderful!"
We responded:
"Thank you friend.... Your words are too kind. I love my job and what I do everyday. Please call me for anything anytime... Kim "
Profile photo of Duarte Horse Ranch Inc.

Duarte Horse Ranch Inc.

November 17, 2025

5  out of  5
rating by Duarte Horse Ranch Inc.
"I have been with this agency since 2022 and they have always gone above and beyond for us, whether it’s a simple change or a more complex management of our cars, home and other insurance needs. They are always quick, efficient, professional, very kind and personable. I have worked with numerous people in the office and each one has been great! I highly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lydia Alderson

Lydia Alderson

November 10, 2025

5  out of  5
rating by Lydia Alderson
"Landon Helton is one of the kindest and most genuine people you’ll meet. He truly cares about doing what’s best for his clients and takes the time to find the right insurance options for your needs. His patience and dedication make the whole process easy and stress-free. I highly recommend working with Landon at State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dan'yel Price

Dan'yel Price

November 3, 2025

5  out of  5
rating by Dan'yel Price
"Landon was amazing to work with! Very happy with all his help in figuring out what we needed and getting it taken care of in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Christine Creech

Christine Creech

October 30, 2025

5  out of  5
rating by Christine Creech
"I just got auto insurance with Miss Debbie through this Kim Ottinger-State Farm. Miss Debbie was very nice, and very helpful with the questions I had. I would most definately recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Hailey Brown

Hailey Brown

October 24, 2025

5  out of  5
rating by Hailey Brown
"Raejah was very helpful! I love this office and staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of McKinley Bible

McKinley Bible

October 23, 2025

5  out of  5
rating by McKinley Bible
"Bundled with State Farm and saved money when other companies weren’t able to help. Working with Debbie has been great she is so helpful getting quotes and making sure I have everything I needed. Definitely gives you that hometown touch."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cassidy Taylor

Cassidy Taylor

October 17, 2025

5  out of  5
rating by Cassidy Taylor
"All I have to say is… TEAGAN! I’m so thankful I got sent her way. She is so knowledgeable, enjoyable to talk to, and helpful. I called to inquire about insurance and then instantly knew I wanted to switch to State Farm after chatting with her on the phone. Who knew you could be excited about insurance?! If you’re looking to insure your car or apartment or your life, call and ask for Teagan. She is sunshine in human form and so easy to work with. Thank you for what you do! Glad to be a member of State Farm Insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vicky WilsonTurner

Vicky WilsonTurner

October 7, 2025

5  out of  5
rating by Vicky WilsonTurner
"Kim Ottinger is our State Farm agent. She and her office are like having an extended family taking care of our insurance needs. It’s so nice to have this kind of peace of mind."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tiffany Reagan

Tiffany Reagan

October 3, 2025

5  out of  5
rating by Tiffany Reagan
"We recently made the switch the State Farm and Landon was so pleasant to work with! He listened to what we were needing and got us a great rate quickly. So glad we chose to make the switch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Heather Crattie

Heather Crattie

October 1, 2025

5  out of  5
rating by Heather Crattie
"Ms. Debbie is very helpful and kind. She helped me get the insurance i needed at a great price. When i needed another car added on she was able to the same day with documents, no worries at all. I definitely recommend you speak to Debbie for all your needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Debbie does a great job and we are so blessed to serve you"
Profile photo of Jessica Blanchard

Jessica Blanchard

September 30, 2025

5  out of  5
rating by Jessica Blanchard
"I’ve been with State Farm for several years now, and I can confidently say that Kim and her team is one of the best insurance companies out there. From day one, they’ve made the process of getting and managing my car insurance simple and stress-free. When I needed to file a claim after a fender bender, the experience was smooth and efficient. My agent, Kim Ottinger, was incredibly helpful, walking me through everything and making sure I understood each step. I never felt rushed or confused—just supported. Their rates are competitive, and I really appreciate the discounts they offer for things like safe driving and bundling policies. The State Farm mobile app is also a big plus—it’s easy to use, and I can access everything I need instantly. I highly recommend Kim and her team with State Farm to anyone looking for reliable car insurance and excellent customer service."
We responded:
"Jessica, Thank you for the review. We love our customers very much and feel so blessed to always go the extra mile. You are cherished as a customer and friend. Kim"
Profile photo of Melissa Barnett

Melissa Barnett

September 29, 2025

5  out of  5
rating by Melissa Barnett
"Kim is always quick to return calls even when it is just a question. She is always friendly and very knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We love our customers and the chance to take care of them... thank you for blessing us! Kim"
Profile photo of Lauren Morie

Lauren Morie

September 25, 2025

5  out of  5
rating by Lauren Morie
"Teagan helped me find a great car insurance quote and it was so quick and such an easy process I would recommend her to anyone!! Thank you Teagan!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Raejah Haney

Raejah Haney

September 4, 2025

5  out of  5
rating by Raejah Haney
"Teagan is very helpful! I love having Kim as my agent! Debbie and Landon have both helped with getting me quoted! Love this office and staff!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kristin Smith

Kristin Smith

August 29, 2025

5  out of  5
rating by Kristin Smith
"Landon Helton was very friendly and helpful. I would definitely recommend him to others."
Profile photo of alisha wagenschutz

alisha wagenschutz

August 22, 2025

5  out of  5
rating by alisha wagenschutz
"Landon was extremely helpful in getting my auto and home policies combined. He was extremely kind and answered all of my questions thoroughly."
We responded:
"Alisha, Thank you so much for the kind words! Landon does a great job and takes it very seriously to protect families. We are blessed to serve you. Please let us know if you need us for anything …. We are here for you! Kim Ottinger- agent "
Profile photo of Alliyah Simmons

Alliyah Simmons

August 14, 2025

5  out of  5
rating by Alliyah Simmons
"Mrs. Debbie is so nice and sweet and she saved me over $100 dollars on my car insurance!! Could not be happier!"
We responded:
"Alliyah, Thank you for the kind words. Debbie is one of the very best and truly cares. We are proud to serve you! Please let us know if you have any questions or needs…. Kim Ottinger-agent "
Profile photo of Branson Helton

Branson Helton

August 9, 2025

5  out of  5
rating by Branson Helton
"Landon made life insurance sound simple. Very knowledgeable and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Landon. He is amazing. If you ever have any questions or need assistance, we’re here to help! Thank you so much, Kim Ottinger-agent"
Profile photo of Isaac Bolling

Isaac Bolling

August 5, 2025

5  out of  5
rating by Isaac Bolling
"Kim Ottinger State Farm sets the bar for every insurance agency around! You will not find better service. You truly know you’re in good hands here. Kim’s not just your agent, she’s your friend and will treat you & your family like her own!"
We responded:
"Thank you Isaac! Your family is very special to us! We do try so very hard! Come see us soon! Thanks again… Kim "
Profile photo of Robert Bowers

Robert Bowers

July 25, 2025

5  out of  5
rating by Robert Bowers
"Great customer service and very nice. They are very helpful in all situations. I’d recommend Kim Ottinger State Farm to everyone."
We responded:
"Thank you Robert. We love serving our customers and communities. We are so blessed to be your agent. Thank you for trusting us.... Kim "
Profile photo of Crystal Johnson Ramsey

Crystal Johnson Ramsey

July 18, 2025

5  out of  5
rating by Crystal Johnson Ramsey
"We’ve had a fantastic experience with Kim Ottinger’s State Farm office! Debbie, our main contact, is incredibly kind, helpful, and always quick to respond. Her professionalism and personal touch make handling insurance matters so much easier. Highly recommend this team!"
We responded:
"Crystal, We love our customers. Our culture is to always put the customer needs first! Debbie is so informed and personally involved with everything she does for our people. I appreciate you giving her a shout out, she much deserves that! Please know we are always here for you! Thank you for trusting us! Kim Ottinger-agent "
Profile photo of Grace Tolliver

Grace Tolliver

July 9, 2025

4  out of  5
rating by Grace Tolliver
"Landon is great to work with! He goes into depth when explaining policies and answering questions. He will work with you to find the best policy and price that works for you"
We responded:
"Grace, Thank you for your kind review! We absolutely love what we do and Landon does a great job! I am very proud of his concern to make sure you are taken care of. Please know we are always here for you! Many blessings and thank you for trusting our office! Kim Ottinger-agent "
Profile photo of Luis

Luis

July 6, 2025

5  out of  5
rating by Luis
"Landon was prompt and quick with his services"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kim Ottinger - agent"
Profile photo of CHRIS GABY

CHRIS GABY

June 26, 2025

5  out of  5
rating by CHRIS GABY
"I recently made the switch to a State Farm, and I couldn’t be more thrilled with the outcome—all thanks to Landon Helton! When he reached out to me, I had no idea just how much better things could get. He took the time to walk me through the incredible benefits and coverage options available, and to my surprise, I ended up with significantly more coverage at a better price! His knowledge, professionalism, and genuine care made the entire process seamless and stress-free. I’m beyond grateful that he reached out—this change has been a total game-changer!"
We responded:
"Thank you so much for the review. Landon does an incredible job to make sure our customers are in a great shape to protect their families. We are so grateful for you and your trust in our office and team. Please know that we are always here for you ! May you have a great summer. Kim Ottinger-agent "