State Farm® Insurance Agent Kim Ottinger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karmen Miller
January 1, 2025
5
out of
5
rating by Karmen Miller
"Kim’s customer service is incredible. She is so knowledgeable and is passionate about helping her Customers."
We responded:
"Thank you Karmen for the kind words. Our customers are deserving of our best everyday! Happy New Year! "
Lynn Ramsey
January 1, 2025
5
out of
5
rating by Lynn Ramsey
"I’m delighted to share my experience with Kim Ottinger’s State Farm office. As a proud grandmother, I purchased whole life insurance policies for my grandchildren, Reese and Walker. Kim and her team made the process straightforward and personalized, ensuring that these policies will provide lifelong benefits for my grandchildren. Whole life insurance offers consistent premiums and builds cash value over time, which can be advantageous for future expenses like education or starting a business.  Additionally, securing coverage now ensures that my grandchildren have protection regardless of future health changes. Kim’s professionalism and friendly approach made this experience exceptional. I highly recommend her services to anyone considering life insurance options for their loved ones."
We responded:
"Thank you Lynn. We are so very proud to have you has a customer. Grandchildren are the most important and protecting them is such a gift! I hope you and your family has the best New Years and may 2025 bless you! …Kim "
Beth Graham
December 17, 2024
5
out of
5
rating by Beth Graham
"Teagan was so helpful, kind and knowledgeable. I would highly recommend her for any of your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kayla Ottinger
December 16, 2024
5
out of
5
rating by Kayla Ottinger
"teagan was wonderful to work with and super helpful with my insurance needs! She answered any questions i had about my insurance quotes!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
shirley wilson
December 16, 2024
5
out of
5
rating by shirley wilson
"Teagan was very helpful. Great customer service."
We responded:
"Shirley, Thank you for bragging on Teagan.. she is a doll for sure! We are grateful to service our customers in any capacity! We are blessed... Kim"
Amy Morey
December 5, 2024
5
out of
5
rating by Amy Morey
"Miss Debbie is always so pleasant and super helpful with all of our insurance needs we are blessed to have that home town service everytime we call!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Debbie is amazing and we are grateful you noticed how great she is... I pray you have a great Christmas and holiday season... Kim "
char spurgeon
November 25, 2024
5
out of
5
rating by char spurgeon
"Allison has always been very nice and helped me with any questions I have had regarding my policy and it’s billing. The office as a whole is wonderful!!"
We responded:
"Char, We are so blessed to serve you. You are a true jewel and a blessing to take care of. Allison is amazing for sure. Please continue to stay in touch with any questions or needs you may have!"
Brandi Lane
November 19, 2024
5
out of
5
rating by Brandi Lane
"Teagan is wonderful to work with! She made my insurance experience easy and pleasant very thorough reviewing my quote options with me."
We responded:
"Teagan truly is wonderful and we are so blessed to have her on our team serving you everyday. The office and Teagan are alwasy here for you. Please reach out at anytime with questions or needs... Happy Thanksgiving."
Dylan Giles
November 15, 2024
5
out of
5
rating by Dylan Giles
"Kim is always great! Super friendly staff, amazing rates as well! She will do everything possible to help you!"
We responded:
"Thank you Dylan, you have always been special to us. We are always here to help you …."
Joy Fleenor
November 15, 2024
5
out of
5
rating by Joy Fleenor
"Kim and her staff are very professional and friendly! Awesome place to do business with!"
We responded:
"Joy, Thank you for the kind words… I always enjoy our visits. "
Pedro angel
November 11, 2024
5
out of
5
rating by Pedro angel
"Great insurance, treats you very well!"
We responded:
"Pedro, We are so blessed to serve you. We love it when you and Lexi stop by"
Melissa King
November 1, 2024
5
out of
5
rating by Melissa King
"I love dealing with Kim’s office. I never thought I would say I love to deal with an insurance company. I switched to her office when my son turned 16 and started driving. Our rates increased way too much to just accept. I called Kim’s office to get quotes and fell in love with everyone I dealt with. At the previous insurance company I always felt like I was on pins and needles. I always dreaded dealing with that office. Today I called the office and Landon was on it. We got my new house insured in 45 mins, that includes him pulling all the info and getting the policy together. And he found more discounts that I qualify for now. Kim has told me multiple times to call her anytime, evening or weekends included. She said she is always available. I have not felt the need to contact her after office hours, buts it so comforting to know she is there if I do need her. Everyone I have dealt with always takes their time with me. I have never felt rushed. I could go on and on. I’ll just end by saying, if you don’t love this office it is on you, because everyone is wonderful."
We responded:
"Melissa, We are proud to be your office and take care of you. It is our goal to always be there for you. Landon is so kind and works so hard to make sure our people are taken care of. Just know that you can call me anytime! I am always here my friend... God Bless and may you have the most amazing weekend. "
Brandi Quigg
October 25, 2024
5
out of
5
rating by Brandi Quigg
"Kim Ottinger and team is amazing! I have been with State farm for 15+ years. Due to multiple claims, had to be dropped but am now able to be back with state farm and couldn't wait. I've always had a great experience with this company. Landon helped me with rates for home and auto and helped me save $2000 a year compared to what I was paying with another insurance company. Kim always does what she can to get you the best rates and takes her time to meet with her clients in person to answer questions and go over your policy to ensure you understand what you're paying for. Kim and her team really treats you like family. I highly recommend Kim and her team."
We responded:
"Brandi, thank you so much for your wonderful review! I'm glad to have you back with State Farm and that we could help you save $2000 a year on your home and auto insurance. Landon and the rest of our team are dedicated to providing the best rates and personalized service. It's great to know that you feel treated like family and that our efforts to explain policies and meet in person are appreciated. If you ever have any questions or need further assistance, we're always here for you. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
sonia miller
August 2, 2024
5
out of
5
rating by sonia miller
"Kim is wonderful to work with. She tries to treat you like family."
We responded:
"Hi Sonia! I'm so happy you feel that way about working with our office! Treating our customers like family is what we strive for. Thanks for the wonderful review! If you ever need anything, don't hesitate to reach out. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Amber
July 10, 2024
5
out of
5
rating by Amber
"I spoke to Debbie Solomon about term life insurance. She was very helpful & knowledgeable in answering all my questions and helping me understand the importance obtaining a policy early in life."
We responded:
"Amber, thank you for your kind feedback! It's rewarding to know that Debbie's expertise was instrumental in addressing all your questions regarding term life insurance and emphasizing the significance of securing a policy early in life. She is a great team member, and we are happy that her guidance contributed to your positive insurance experience. Our team is always here if you require further assistance! - Kim Ottinger - State Farm Insurance Agent"
Krystle wells
July 8, 2024
5
out of
5
rating by Krystle wells
"Debbie is such a doll to work with!! She made making the switch with my insurance so quick and easy!!"
We responded:
"Hi, Krystle! Thank you for your letting us know Debbie made your insurance switch quick and easy. She always strives to make the process as smooth as possible for our clients. Your feedback is very encouraging to us, and we look forward to continuing to provide you with high-quality insurance. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Hannah Allnatt
July 2, 2024
5
out of
5
rating by Hannah Allnatt
"Kim is so sweet and so helpful! She helped me and my husband save so much money on our insurance policies! I highly recommend"
We responded:
"Thank you, Hannah! I'm thrilled we could help you and your husband save money on your insurance policies! We're here for all your insurance needs in the future. Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Jody McClure
June 24, 2024
5
out of
5
rating by Jody McClure
"We just recently signed up for covered thru State Farm and Kim's team. The staff as well as Kim are very friendly and willing to see if they can find the right coverage for your family needs. Very friendly, quick with the quote response and ready to help!"
We responded:
"Jody, we appreciate your positive feedback! I am happy we were able to find the right coverage for your family's needs. Thank you for choosing us, and we look forward to assisting you further! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Curtis G
June 10, 2024
5
out of
5
rating by Curtis G
"Landon Helton is a really good buddy of mine and he hooked me up with quality rates and an excellent customer experience. Would highly recommend using Kim Ottinger State Farm and specifically talking to Landon Helton."
We responded:
"Curtis, I'm happy you had a great experience with Landon. We're glad to have provided you with excellent customer service. Thank you for recommending our office - we're here for all your insurance needs! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Chava Trentham
June 7, 2024
5
out of
5
rating by Chava Trentham
"Always feels so personal when we go into the office and call. They know us by name and always look at ways to better take care of us. Will never go anywhere else. Best coverage, best staff."
We responded:
"Chava, we're thrilled to hear that you feel valued and well taken care of by our team! We're grateful for your kind words and are pleased to provide you with the best coverage and service. Thank you for choosing our office, and we look forward to assisting you further! - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Joshua Lawson
June 7, 2024
5
out of
5
rating by Joshua Lawson
"Landon was super helpful, took the to time to answer my questions, and the rates/coverage beat my last provider by a mile."
We responded:
"Joshua, I'm thrilled you found Landon to be super helpful and that our rates and coverage exceeded your expectations! We're pleased to have provided you with top-notch service and savings. If you have any more questions or insurance needs, feel free to reach out anytime. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"
Nathan Brown
April 30, 2024
5
out of
5
rating by Nathan Brown
"Honestly I trust her so much I just say whatever you think is best! She's the best agent in the world no doubt! I love her"
We responded:
"We are overjoyed by reviews like this, Nathan! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! - Kim Ottinger - State Farm Insurance Agent"
Dan Carmichael
April 29, 2024
5
out of
5
rating by Dan Carmichael
"Friendly personal Service, not some long distance put you on hold for ever agent. Keeps a cheeck on our policy and coverages No excuses dealing with claims. Been State Farm customer for years. We are glad to have her and her team as our representatives. Feels like family, the good side of family, lol."
We responded:
"Dan, Thank you so very much for the kind words. We LOVE what we do here at Kim Ottinger State Farm and we truly feel blessed everyday to come into work and take care of you. I hope you always feel free to reach out if you have any questions or need anything from us. Kim Ottinger- Agent"
Rhonda Rice
April 29, 2024
5
out of
5
rating by Rhonda Rice
"So thankful we chose Kim Ottinger State Farm. Absolutely love them. Never have to worry about anything. Kim, Debbie and the rest of her crew makes you feel like family. Thanks so very much for all your hard work ladies and gentlemen. The best of the best!!!!❤️❤️❤️"
We responded:
"Rhonda, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Kim Ottinger - State Farm Insurance Agent"
Lily Bug17
March 26, 2024
5
out of
5
rating by Lily Bug17
"Kim and Landon have been so AMAZING!!! So glad I chose to go with them! There are not enough good things to say about them! If you don’t know a lot about insurance they take the time to explain it in detail. They don’t act like they are too busy to answer any questions and they take the time to talk to you and get to know a little about you. Highly recommend them!"
We responded:
"Thank you for the glowing review! We are thrilled to hear that you found our explanations helpful and enjoyed our personalized service. We are here for you whenever you need assistance with your insurance needs. - Kim Ottinger - State Farm Insurance Agent, Morristown, TN"